Privacy Policy

🔒 Privacy Policy – Luxe Carry Go

Last updated: June 20, 2024

This Privacy Policy outlines how Luxe Carry Go (“we,” “our,” “us”) collects, uses, and protects your information when you visit or make a purchase from our website. By using our services, you agree to the terms of this policy. If you do not agree, please refrain from using our website. This policy applies solely to information collected through our website.

1. What Information Do We Collect?

We may collect the following types of information:

• Personal Information: Your name, email, shipping/billing address, and phone number when you place an order, create an account, or subscribe to our newsletter.
• Payment Information: Your payment details (e.g., credit card or other methods). We do not store full payment data. Payments are processed via secure third-party payment providers (e.g., PayPal Business).
• Browsing Data: We automatically collect your IP address, browser type, device details, and browsing behavior through cookies and other tracking technologies.
• Communication Data: If you contact us via email, chat, or social media, we collect the information you provide in your messages.

By providing this information for orders or customer service, you consent to our use of it for those specific purposes.

2. How Do We Use Your Information?

We may use your information for:

• Processing and fulfilling orders
• Creating and managing user accounts
• Providing customer support
• Sending marketing and promotional emails (only with your consent)
• Detecting and preventing fraud or unauthorized activity
• Improving website functionality and user experience

You can opt out of marketing emails anytime via the unsubscribe link.

3. How Is Your Information Shared?

We do not sell your personal data. We may share your data only with:

• Trusted service providers: Payment gateways, shipping carriers, marketing platforms, etc.
• Legal or regulatory authorities: When required to comply with laws or protect our rights

All third parties are required to follow data protection standards to safeguard your information.

4. Third-Party Services

Our site integrates third-party services (e.g., PayPal, Google Analytics). These providers have their own privacy policies governing how your data is handled. Once you leave our site or are redirected to another platform, this Privacy Policy no longer applies.

5. How Do We Protect Your Information?

We use advanced security measures to protect your data, including:

• SSL encryption for data transmission
• AES-256 encryption for sensitive data
• Access control to prevent unauthorized access
• Regular audits and PCI-DSS compliance for payment processing

While we take all reasonable steps, no system is 100% secure. Contact us immediately if you suspect a security breach.

6. Where Is Your Data Stored?

Your data may be stored on secure servers operated by us and our trusted third-party providers. By using our services, you consent to this data storage and processing.

7. How Long Do We Keep Your Data?

We retain your information only as long as necessary to fulfill our services or comply with legal obligations. If you close your account, we delete your personal data unless retention is required by law.

8. Use of Cookies

We use cookies and similar technologies to:

• Recognize returning visitors
• Store shopping cart data
• Track website performance
• Deliver relevant advertising

You can manage or disable cookies via your browser settings, though this may affect some site functionality.

9. Managing or Deleting Your Information

• Update or delete your data: Log in to your account.
• Request account deletion: Email us at [email protected]
• Marketing preferences: Unsubscribe via any marketing email you receive.

Some data may be retained for fraud prevention or legal reasons.

10. Updates to This Policy

We may update this Privacy Policy at any time. Updates take effect immediately upon posting. If significant changes occur, we may notify you by email or a notice on the website. Continued use of the site indicates your acceptance of the changes.

11. Contact Us

For any questions or concerns regarding this policy, please reach out to us:

📍 Business Address:
3 Park Ave, 39th Floor
New York, NY 10016
United States

📧 Email: [email protected]
📱 WhatsApp: +1 (347) 907-9886