Shipping Policy

📦 Shipping Policy
Last Updated: June 20, 2024

At Luxe Carry Go, we aim to provide a seamless and transparent shopping experience. Below are the details of our shipping policy:

📍 Shipping Fees
We offer flat-rate shipping to simplify costs for our customers:

• United States: $8.99 flat rate.
    → Free shipping on orders over $250.
• United Kingdom: $10.99 flat rate.
    → Free shipping on orders over $250.

You can order as many items as you like — shipping costs will never exceed the flat rate for your region.

⏱️ Delivery Time Estimates
Delivery Time = Processing Time + Shipping Time

1. Order Processing Time
   Once your payment is confirmed, we begin processing your order immediately.
   This typically takes 1–2 business days.

Orders placed after 12:00 PM (GMT-5) will be processed on the next business day.

2. Shipping Time

• United States (Standard Shipping): 4–6 business days
• United Kingdom: 10–15 business days

3. Estimated Total Delivery Time

• Within the U.S.: 5–8 business days
• To the U.K.: 11–17 business days

🚚 Address or Product Changes
Changing the shipping address or items in your order may add 1–2 extra business days to processing time.

We only accept changes if your order is still in processing.
Please note that adjustments require coordination to avoid errors, and we will do our best to accommodate your requests.

📦 Order Tracking
You will receive a tracking number via email within 2–3 business days after your order is processed.

⚠️ Tracking Issues
Tracking numbers may take 1–2 business days to become active in the carrier’s system.
If your tracking number is still not working after 3 business days, please contact us:

📩 [email protected]
📱 WhatsApp: +1 (347) 907-9886

📭 Delayed or Missing Shipments
If your tracking information shows no updates or your package appears delayed:

• Please wait at least 2 business days after receiving your tracking number.
• If there are still no updates, contact us immediately and we’ll assist you promptly.

⛔ Possible Causes of Delivery Delays
Despite our best efforts, delays may occur due to:

• Incorrect or incomplete shipping address
• Severe weather conditions
• Customs processing (for international orders)
• Carrier disruptions or system issues

💬 Questions or Concerns?
We’re always happy to assist you.
If you have any questions about shipping or your order status, please contact us:

📩 [email protected]
📱 WhatsApp: +1 (347) 907-9886

By placing an order with Luxe Carry Go, you agree to the terms outlined in this Shipping Policy.