Frequently Asked Questions – LuxeCarryGo
We typically process orders within 3–7 business days. Once shipped, you’ll receive a tracking number via email.
We charge a flat shipping fee of $9.88 for all U.S. orders.
Free shipping is available for orders over $269.
Currently, we only ship within the United States. We’re working on expanding our reach soon!
Yes, if your order hasn’t shipped yet. Please email us at [email protected] as soon as possible.
Once your package ships, you’ll receive a tracking link via email. You can also log into your account to check status.
We accept returns within 30 days of delivery if the item is unused and in original condition. Please contact us before returning.
Send an email to [email protected] with your Order ID, reason, and (if applicable) a photo of the issue.
We currently accept PayPal for secure, fast, and encrypted transactions.
Yes! Our website uses SSL encryption, and payments are processed via PayPal, ensuring your data is protected.