🔐 Privacy Policy – LuxeCarryGo

Last updated: January 28, 2025

At LuxeCarryGo, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our site (https://luxecarrygo.com), you agree to the terms outlined below. If you do not agree with this policy, please do not use our services.

1. 📥 What We Collect

When you use our site, we may collect:

  • Personal Information: Name, email address, shipping address, billing address, and phone number

  • Order Details: Items you’ve purchased, payment confirmation

  • Payment Information: Processed securely through PayPal (we do not store credit/debit card numbers)

  • Device & Usage Data: IP address, browser type, device info, pages visited

  • Communication: Emails or messages you send us

2. 🛠️ How We Use Your Information

We use your data to:

  • Process and ship your orders

  • Contact you about your purchase or support request

  • Improve our website’s performance

  • Send promotional offers (only if you opt in)

  • Detect and prevent fraud

You can unsubscribe from marketing emails at any time.

3. 🤝 Sharing Your Information

We do not sell or rent your personal information.
We may share data with:

  • Trusted partners like shipping carriers and payment processors (e.g., PayPal)

  • Legal authorities when required by law

  • Marketing tools like analytics platforms, under strict confidentiality

4. 🔐 How We Protect Your Data

Your data is secured through:

  • SSL encryption during checkout

  • PCI-compliant payment processing via PayPal

  • Restricted access to sensitive data

  • Firewall and anti-malware tools on our website

Despite strong security measures, no system is 100% secure. If you suspect a breach, please contact us immediately.

5. 🍪 Cookies

We use cookies to:

  • Improve your shopping experience

  • Remember your preferences and cart

  • Analyze site traffic and performance

  • Deliver relevant promotions

You can control cookies through your browser settings, but disabling them may impact site functionality.

6. 📁 Data Retention

We retain your personal data:

  • As long as necessary to fulfill your orders or provide services

  • As required by law or for fraud prevention

  • You may request deletion by contacting us

7. 🔄 Changes to This Policy

We may update this policy from time to time. Changes take effect once posted on our website with the new “Last updated” date. Continued use of our site means you accept the revised policy.

8. 📞 Contact Us

For any privacy-related questions, data requests, or concerns, please reach out:

📍 Address: 100 West 18th Street 7F, New York, NY 10011
📧 Email: [email protected]
📞 Phone: +1 (646) 713-1568
🕒 Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday: 10:00 AM – 4:00 PM (ET)
Sunday: Closed

Thank you for trusting LuxeCarryGo with your information. We’re committed to treating it with the care it deserves.