🚚 Shipping & Delivery – LuxeCarryGo

Last updated: October 25 2024

At LuxeCarryGo, your satisfaction begins the moment you place an order. That’s why we’re committed to providing clear, timely, and reliable delivery to every U.S. customer.

💸 Shipping Fees

We keep things simple:

  • Flat-rate shipping: $9.88 USD per order

  • FREE shipping on all U.S. orders over $269 USD

You’ll see the exact shipping cost clearly displayed during checkout — no hidden charges.

📍 Where We Ship

Currently, we only ship within the United States.
We do not offer international delivery at this time.

🕒 Order Processing Time

We begin processing your order as soon as payment is confirmed.

  • Processing Time: 2–4 business days

  • Orders placed after 12:00 PM ET, on weekends, or public holidays will be handled the next business day.

📦 Shipping Time

  • U.S. Standard Shipping: 3–7 business days

Total Delivery Time = Processing Time + Shipping Time

Most customers receive their orders within 5 to 10 business days from the date of purchase.

🔁 Tracking Your Order

Once your package ships, you’ll get an email with a tracking number and link to follow your shipment.
If you haven’t received your tracking information within 3 business days, please contact us at:

📧 [email protected]

⚠️ Delays or Issues

While we do our best to deliver on time, delays can occasionally happen due to:

  • High seasonal demand

  • Courier issues

  • Severe weather

  • Incorrect address

If your order is marked as delivered but hasn’t arrived, contact us within 48 hours so we can resolve it promptly.

🚫 Delivery Restrictions

We currently do not ship to:

  • P.O. Boxes

  • APO/FPO/DPO addresses

All packages must be shipped to valid residential or business addresses in the U.S.

🧾 Multiple Shipments

Orders with multiple items may arrive in separate packages based on availability — at no extra cost.

🕓 Customer Support

Have a question or special request?

📍 Address: 100 West 18th Street 7F, New York, NY 10011
📧 Email: [email protected]
📞 Phone: +1 (646) 713-1568
🕒 Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday: 10:00 AM – 4:00 PM (ET)
Sunday: Closed

Thank you for choosing LuxeCarryGo — where your handcrafted bag is delivered with care, precision, and clarity every step of the way.